Community banking, fintech, and what it takes to put modern products in the hands of the institutions communities already trust.
Why a fintech bank CEO and a CDFI CEO ended up at the same deli in Salt Lake City, and what they decided to build.
A former community bank CEO on the slow bleed of customers to fintechs, the vendor pitches no one on staff could evaluate, the fee income that left as margins compressed, and the partner he wishes he had been handed.
Community banks hold about 15 percent of the industry’s loans and make more than a third of its small business loans. The research on what happens when one closes is unambiguous, and the slow version of failure is already underway.
We compared nine products small businesses actually use, feature by feature. The trend underneath all of them is spend management, and it is mostly missing from community banking.
